Lavender on the Hill (Primrose Hill) - Massage, Osteopathy, Physiotherapy & Facial Spa
London
Recensioner
Livia is so good! I had a massage, pregnancy massage and oestopathy session with her and each time left very relaxed. She is very knowledgeable and positive.
I had a really wonderful facial in this beautiful Spa in Primrose Hill. I am almost 80 years old so have had many facials in my life - and I can honestly say that this one with Fabrizia was the best ever. She was so thorough and relaxing - and definitely has what must be known as ‘healing hands’! My skin also looks so much better and seems less lined and definitely smoother and well hydrated. I will for sure ask for Fabrizia again for a full massage another time! The spa itself is lovely and peaceful - i highly recommend It. Thank you so much !
My husband purchased a massage for my mother and me on Mother’s Day two weeks ago. Unfortunately I fell very ill that morning (fever of 40F, even have a doctor’s note) and he called right away to attempt to reschedule. The staff was extremely inflexible and unwilling to accommodate us and charged us the full amount. Best part is we didn’t ask for a refund - just for some flexibility to allow for “life things” to happen and to be given a chance to use the desperately needed massage once I felt better. Truly shocking and disappointing that you would treat repeat customers this way. Update: The manager has since responded to my feedback and made a special exception which I truly appreciate. I was very sorry to have missed this and also understand that it is important for the therapists’ schedules to be filled. Looking forward to my make-up massage.
I had a lovely massage with Priscila and felt very relaxed afterwards. She was professional and made me feel comfortable throughout. The space is calm and welcoming, and I would happily go back again.
I had a shoulder impingement flare up yesterday, made worse by a bulging disc, and by the morning the pain had significantly worsened. I could barely raise my arm, and even walking was painful. I called in the morning hoping to get an earlier appointment. Elda initially told me they were fully booked, but she didn’t stop there. She followed up later with another call to let me know a slot had opened up at 1pm. That alone meant a lot. She was genuinely empathetic, kind, and really went above and beyond when I was in a lot of pain. I managed to book a 45-minute acupuncture session with Tada, and he was an absolute godsend. Immediately after the session, I could raise my arm with about 40% less discomfort, which honestly amazed me. I booked a follow-up for the next day. By the next morning, I had noticeably more movement and was able to sleep through the night, something I hadn’t been able to do. It felt like the early stages of frozen shoulder before, and now it already feels like it’s turning around. I had another session today and feel even better. Tada is extremely careful and meticulous, and I really appreciate that he comes from generations of acupuncturists in Japan. You can feel the experience and precision in his work. Thank you so much to both of you. I’ll absolutely continue booking sessions.
