Kensington Health Club & Spa
London
Consider booking your treatments in advance to ensure availability, especially during peak hours.
The Kensington Health Club & Spa, located within the Holiday Inn London, offers a serene escape from the bustling city life. This distinguished facility features an 18-metre indoor heated swimming pool, a fully equipped gymnasium, and a soothing sauna, making it a perfect spot for both relaxation and exercise. The club also hosts a variety of group swim and fitness classes that cater to different levels of fitness enthusiasts looking to maintain their active lifestyle.
Designed to enhance wellness and rejuvenation, the spa provides a range of luxurious treatments powered by Elemis, a leading British skincare brand known for its groundbreaking formulas. The treatment menu boasts bespoke skin wellness options, including their renowned Signature Pro-Glow Facial. This particular treatment employs both traditional and modern massage techniques to transform and refresh the complexion. Those seeking advanced skincare technologies can opt for the ELEMIS BIOTEC 2.0 treatments, which incorporate revolutionary cold therapy and advanced light therapy, providing clinically proven results.
The Kensington Health Club & Spa is set within the elegant surroundings of Kensington, making it a convenient retreat for locals and travelers alike. With comprehensive amenities, it caters to individuals looking for a full wellness experience or a quick workout session during their visit to London. The inviting environment and professional expertise offer a sanctuary for those seeking to optimize their health and well-being.
Reviews
First at all when I booked this spa visit nobody said the steam room and jacuzzi was out of order. Secondly the pool area is very poor condition compared to standard of the hotel and reception in spa area. Looks very ugly and untidy. Nothing special like it showing on spaseekers. The sauna was nice and cute small what I prefer to be fair. But there are guests who aren’t following the spa rules which says wear swimsuits and not to be naked! It is really uncomfortable to seat in sauna with someone who isn’t covered so people really should respect each other. The Changing rooms were dated and untidy. No facility to dry swimsuits, hairdryers old and takes time to dry your hair. Some guests don’t know they should return used towels to reception and just dropped them anywhere. Again it’s says a lot about people but I think staff should be more strict with guests. Overall I wouldn’t go back there as a birthday treat or any special occasion.
Spa much better compared to 2024. The staff are very friendly and helpful. New gym is very good. I do enjoy coming here! The steam room and hot tub have been out of order for weeks. On two consecutive weekends, a nicotine pouch was left on the floor of the female sauna (Its the same pouch). On the first occasion, there was even a water bottle next to it, anyone bending down to pick up the bottle would clearly have seen the pouch. It’s concerning that this was missed by the cleaning staff, and it raises questions about what else is not being cleaned properly. The sauna lighting is sometimes not working, body wash is missing from several shower cubicles, and the accessible shower only runs cold water. Towels are regularly left piled up on benches in the changing rooms; this could be easily resolved either by staff clearing them more frequently or by adding clear signage directing members to dispose of towels outside the changing area. Plastic cups also tend to accumulate around the water cooler, placing a bin directly next to it would likely prevent this. Finally, the disposable overshoe dispenser is located inside the toilet, changing, and shower area, which makes little sense. Positioning it near the entrance, along with a clear sign explaining what it is for, would be far more practical.
